TheWindowsPhone

Over the weekend my HTC TyTN (aka Hermes) suffered an untimely death.

I felt the phone vibrate and took it out of my pocket to check my new text message when I noticed that the screen was white and unresponsive. I turned the phone on and off again… nothing. I rebooted the phone… nothing. Pulled out the keyboard and pushed it back in again… still nothing. I put it back in my pocket and anxiously tried to ignore it but that didn’t seem to fix it either. Twenty minutes later I pulled it out of my pocket again and – voila! It worked. But as I was replying to my text message, the screen faded to white again.

A quick search of Google later, I discovered that this is a common cause of death among the TyTNs. Apparently there are often problems with the ribbon connector from the mainboard to the screen. I tried several of the non-intrusive tricks I found online — tightening the screws on the back of the screen, loosening the screws on the back of the screen. Nothing. There are several suggestions that one can strip it down gently, clean the connectors and re-attach cables with new tape to better secure the ribbon, but since I am technically still under warranty, I’ll avoid that one. I will bring my phone to Rogers and see if they can resurrect her.

Tell me all about your experiences with untimely phone death! What did you do? How did it happen?

And be sure to read my follow up report, hopefully entitled “How Rogers made my day by resurrecting my HTC TyTN!”