by Bambi-Blue
Issues with the Windows Mobile 6.1 SMTP patch?
November 18, 2008 in News by Bambi-Blue
I, personally, haven’t had the chance to get the SMTP patch that Microsoft released recently for Windows Mobile 6.1 devices, but after all the complaints I’m hearing about it I’m certainly hesitant.
According to Smartphone Thoughts (and Pocket PC Thoughts) writer Ed Hansberry, he experienced no issues with the patch aside from a sudden soft reset without any warning. But Mike Temporale at MobileJaw had this to say:
A number of news sites have been reporting about Microsoft releasing a patch that fixes an issue with sending email on your Windows Mobile 6.1 device. The patch is available from the Outlook Mobile team web site and claims to fix the problem. I’m sure it might do that, but there are a number of things that they fail to mention. So before you go and install this patch, read the issues below and weigh the decision to install or not.
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According to Temporale, email accounts were deleted and the device restarted randomly in Flight Mode – among other things.
So, how many of you have gotten this patch? I want to hear your stories, good and bad!
Download the patch here, at your own risk.
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Couldn’t send emails any more no matter what I tried so I downloaded and installed the patch.
So far:
I lost all of my email accounts;
tried to set them up again, but when I used the same name for the account, I got stopped by an alert that said that name was already being used by another account;
I picked a new name for the account and completed the setup, after I hit finish, it jumped to the Outlook account that had previously existed and the new account was not listed under mail accounts;
tried this a couple of times;
Did a hard reset, erasing all of my data, which isn’t a big deal I have had to do hard resets so often lately there isn’t much there;
After the reboot, I set up the accounts successfully, the device randomly powers off;
It is now frozen with a solid green colored screen, which I can do nothing about, it won’t even turn off, I am on hold now with my provider’s tech support.
This is my experience so far with the Windows Mobile 6.1 upgrade and the SMTP patch
Dan
I had the problem with the smtp, installed the patch, broken account deleted and I could setup everything up and working again